All orders are shipped on regular work days before 4pm from our DAUN & Co. Studio directly to your door, domestically and internationally.
- All domestic orders are shipped Door to Door by JNE.
- Indonesian customers are presented with a number of payment options at checkout.
- Please allow 1 to 7 days for your shipment to arrive, and allow more time during religious or national holidays.
SHIPPING COSTS include all Taxes & Custom Duties -- DDP: Delivery Duty Paid.
Delivered duty paid (DDP) is a delivery agreement whereby the seller assumes all responsibility of transporting the goods until they reach an agreed-upon destination.
- All International orders ship Door to Door using 'DHL Express Worldwide', customs and duties will be paid at checkout to guarantee a seamless delivery straight to your door.
- Find the estimated shipping cost from the 'Estimate Shipping' prompt option in your cart to see the estimated 'Cost of Shipping including Taxes & Custom Duties'.
- If customs and taxes are applicable, our International shipping costs will be generated to include all import fees.
- DHL Express is one of the fastest international delivery services, providing a delivery time of 2-7 business days for most major destinations. Please allow more time during religious or national holidays. The shipping destination will affect the delivery time, for example, shipping to major destinations in Europe will be quicker than shipping to remote parts of Africa.
- As soon as the product has shipped, the customer will receive an email with a DHL Tracking link.
- International customers may choose to pay by credit card, debit card or PayPal. PayPal does not share your financial details with DAUN & Co.
- Our international payment gateway is operated by PayPal, but the customers can choose to use their credit card or debit card as a "Guest", with no obligation to use or create a PayPal account.
- In order to lower your shipping fees, understand the maximal Duty Free value of the destination country by clicking on the Zonos Flag Circle at the bottom of our home page to see your country's Customs Duty. You may then choose to split your order to match the Duty Free value, as that might reduce your shipping fee.
- For example for an order shipping to Australia, you can spend up to 1000 AUD and not incur any duty or Taxes (GST) on your order. GST is 10% and due on any order above 1000 AUD.